我有预订。
Wǒ yǒu yùdìng.
I have a reservation.
Staying somewhere
Hotel & Accommodation
Useful phrases for check-in, rooms, keys, problems, breakfast, checkout, and short stays.
可以办理入住吗？
Kěyǐ bànlǐ rùzhù ma?
Can I check in?
房间号码是多少？
Fángjiān hàomǎ shì duōshǎo?
What is the room number?
房卡不能用。
Fángkǎ bù néng yòng.
The room card doesn't work.
有早餐吗？
Yǒu zǎocān ma?
Is there breakfast?
可以晚一点退房吗？
Kěyǐ wǎn yìdiǎn tuìfáng ma?
Can I check out a bit later?
房间有点吵。
Fángjiān yǒudiǎn chǎo.
The room is a bit noisy.
请换一个房间。
Qǐng huàn yí ge fángjiān.
Please change me to another room.
Mini-dialogues
Use the phrases together
Checking in
Guest
你好，我有预订。
Nǐ hǎo, wǒ yǒu yùdìng.
Hello, I have a reservation.
Staff
请给我看一下护照。
Qǐng gěi wǒ kàn yíxià hùzhào.
Please show me your passport.
Guest
好的，可以办理入住吗？
Hǎo de, kěyǐ bànlǐ rùzhù ma?
Sure. Can I check in?
Room problem
Guest
不好意思，房卡不能用。
Bù hǎoyìsi, fángkǎ bù néng yòng.
Sorry, the room card doesn't work.
Staff
我帮您看一下。
Wǒ bāng nín kàn yíxià.
I'll check it for you.
Guest
谢谢，房间号码是八零六。
Xièxie, fángjiān hàomǎ shì bā líng liù.
Thanks, the room number is 806.