Usage note
客服表示帮助顾客的人或部门。
kè fú biǎo shì bāng zhù gù kè de rén huò bù mén。
客服 means customer service.
Context note
客服常用于商店、网站和电话。
kè fú cháng yòng yú shāng diàn 、 wǎng zhàn hé diàn huà。
It is often used with stores, websites, and phone calls.
5 examples
请联系客服。
qǐng lián xì kè fú。
Please contact customer service.
客服很耐心。
kè fú hěn nài xīn。
The customer service is very patient.
我问了客服。
wǒ wèn le kè fú。
I asked customer service.
客服会帮助你。
kè fú huì bāng zhù nǐ。
Customer service will help you.
这个问题可以找客服。
zhè ge wèn tí kě yǐ zhǎo kè fú。
You can ask customer service about this problem.
5 mini stories
老师说，买东西时可以问客服。
lǎo shī shuō， mǎi dōng xī shí kě yǐ wèn kè fú。
The teacher said you can ask customer service when buying things.
他给客服打电话。
tā gěi kè fú dǎ diàn huà。
He called customer service.
客服帮她解决了问题。
kè fú bāng tā jiě jué le wèn tí。
Customer service helped her solve the problem.
这家店的客服很友好。
zhè jiā diàn de kè fú hěn yǒu hǎo。
The customer service of this shop is very friendly.
遇到问题，先找客服。
yù dào wèn tí， xiān zhǎo kè fú。
When you have a problem, first contact customer service.
Mini dialogue
联系客服
A
我的玩具坏了，怎么办？
Wǒ de wánjù huài le, zěnme bàn?
My toy is broken, what should I do?
B
你可以打电话给客服。
Nǐ kěyǐ dǎ diànhuà gěi kè fú.
You can call customer service.
客服帮忙
A
客服阿姨很耐心地帮我。
Kè fú āyí hěn nàixīn de bāng wǒ.
The customer service lady helped me patiently.
B
太好了，问题解决了吗？
Tài hǎo le, wèntí jiějué le ma?
Great, is the problem solved?
Related words and contrasts
related
服务
fúwù
service
客服 is short for 客户服务 (customer service); 服务 means service in general.
related
帮助
bāngzhù
help; assistance
客服 provides 帮助 (help) to customers.